We answer the most common questions we receive here. Please give this a read before panicking.
Do I have to register to post an ad?
Do I need to register to respond to an ad?
Yes. You will need to register before posting an ad or responding to one. Every person who registers on our site is manually verified to prevent spammers, so it can take 24-48 hours until your new account is set up. Generally, we get to it a lot faster.
Registration is simple. You'll be asked for your email, a password and username. Use a good password containing upper and lower case letters and numbers that would be really hard to guess.
After registration, you will receive a confirmation email from us with a link. You must click the link to verify your account with us.
Check your junk mail folder! Make sure you don't block email from GCCA or you won't be able to register!
When will my ads be posted?
We manually approve every ad which can take 24-48 hours. We depend on volunteers for this, so your patience is appreciated.
How do buyers respond to an ad?
To contact a seller, go to any ad, then click the Send an Email link. This will open up a form where you can enter your name, contact info and add a message to the seller. Remember, you must be logged into our website to contact a seller.
I registered, but I still can't log in. What do I do?
Check your junk mail or spam folder.
I forgot my password! I forgot my username! What do I do?
From any page in our website, you can retrieve your username or password.
Go the Account & Login> Username Reminder to get your username
Go the Account & Login> Reset Password to reset your password
In either case, you will need to provide the email address associated with your account.
I posted an ad, but I don't see it!
We manually approve all ads, so it can take 24-48 hours before your ad will appear. If it has been that long, you might check to see if you accidentally posted it in the wrong category.
I have a complaint about a seller. Who do I contact?
Send a message to our webmaster. Note that we can''t compel a seller to return your phone calls or emails. We will remove dishonest or unethical ads, but the system is essentially "buyer beware".
I uploaded an image, but I don't see it!
Most if not all issues with images not being uploaded are due to the image being to large. We limit all images to 500k and a size of 500 x 500 this way you only need to remember one number 500.
There are many tools, software, websites that you can use to resize images.
Here is a link to one image resizing website along with a screenshot of it being used -
http://www.webresizer.com/resizer/
